The Management of Hotel Operations adopts an innovative approach to the study of hotel management based on the concept of key result areas. The book identifies and explores the fundamental issues facing the manager - such as profitability, productivity and quality - and examines alternative strategies for achieving successful performance. The authors have drawn both on current industry practice and on recent research and theoretical studies to demonstrate how hotel management can be made more effective. Throughout the text, a hotel is broadly defined to enable comparisons between independent hotels, chain hotels, hostel accommodation and hospitals. The Management of Hotel Operations is an invaluable textbook for students on degree, BTEC Higher and HCIMA Part B courses in hotel management. It also has much to offer managers in industry.
Inside Lonely Planet Discover Japan: *Full-colour maps and images throughout *Highlights and itineraries help you tailor your trip to your personal needs and interests *Insider tips to save time and money and get around like a local, avoiding crowds and trouble spots *Essential info at your fingertips - hours of operation, phone numbers, websites, transit tips, prices *Honest reviews for all budgets - eating, sleeping, sight-seeing, going out, shopping, hidden gems that most guidebooks The Management of Hotel Operations free pdf miss *Cultural insights give you a richer, more rewarding travel experience - including history, art, architecture, onsen, ryokan *Free, convenient pull-out Tokyo map (included in print version), plus over 50 colour maps *Covers Tokyo, Japan Alps, Nara, Miyajima, Kyoto, Niseko, Hokkaido, Daisetsuzan National Park, Shikoku, Nagasaki, Kyushu, SW Islands and more The Perfect Choice: Lonely Planet Discover Japan, our easy-to-use guide, filled with inspiring and colorful photos, focuses on Japan's most popular attractions for those looking for the best of the best.
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Author: Andrew John Lockwood,Peter Jones
Number of Pages: 292 pages
Published Date: 13 May 2002
Publisher: Cengage Learning EMEA
Publication Country: London, United Kingdom
Language: English
ISBN: 9780826462947
Download Link: Click Here
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